Business Thriving Tips #1, #2, #3

Business Thriving Tip#1 - Listen and Test

Local businesses can build better personal relationships with their customers than big chains.  That is one of your SUPERSTRENGTHS.

Mango Crazy, a great Modesto success story, builds their business by constantly testing variations and new products and listening to customer feedback.  They incorporate the most popular ideas into their lineup.  You may be amazed where this practice takes you.  Check out Mango Crazy's story https://lnkd.in/gYqY6VKk

Business Thriving Tip #2 - Google Reviews

Most businesses don’t take advantage of Google reviews. Customer-first businesses pay attention and thank their reviewers. Google reviews are free, reliable customer and competitive market research that can help your business stand out and grow.

In each business category, leading Modesto businesses maintain very high Google review ratings. They know their customers and care.  Shout out to Patrick Chinn of Chinn's International with a Google review rating of 4.8 out of 5!

Business Thriving Tip #3 - Level-up your Loyalty Program

Rewarding repeat customers is essential.  Keep track of who they are and listen to them in multiple media.

Turn a clip-card into a referral program - ask them to put their name and a friend’s name and email on a blank card. You can reward both with some extra virtual clips on their cards or other promotions.  Regularly reach out to these referrals with special offers.  If you get super-referrers, you know what to do!

The Queen Bean Coffee House is testing loyalty program ideas.  You could, too!